Flighter
Support
We can help with boarding pass import, flight history, sync, subscriptions, and other app features.
Email developermash@mail.ru. For a specific flight, include its number and date, airports, device model, and iOS version. Please do not send full boarding passes or personal documents unless required to resolve the issue.
Boarding passes and import
We can help with scanning and importing photos, PDFs, and files, including items sent to Flighter from the system Share menu.
Flights and notifications
We can help with live data, Live Activities, and notifications about flight changes.
iCloud and flight history
We can help with sync, import, export, and flight history cleanup.
Premium and purchases
We can help with the trial, subscriptions, purchase restoration, and Premium feature access.
Frequently asked questions
How do I add a boarding pass?
Scan it with the camera or choose a PDF, photo, or file. You can also open the system Share menu in another app and send the pass to Flighter.
Can I add a flight manually?
Yes, but manual entry creates only a flight record in your archive. It does not include a boarding pass, so it cannot be presented from the app.
Can I present a boarding pass from the app?
Yes, if the pass was imported with a readable barcode. Always verify critical information with the airline.
Which flight changes trigger notifications?
Flighter Premium can notify you about changes to flight status, departure time, terminal, gate, and baggage belt, as well as boarding, delays, cancellation, departure, and arrival. Notifications can be turned on or off in the app settings.
Can I move my history from another app?
Yes. Flighter can transfer flight history from compatible files and calendar exports. Choose Import in the app and Flighter will recognize the available data and bring the flights into one log.
Does data sync?
Yes, when iCloud sync is enabled. Without it, the app continues to work locally.
Subscription and purchase restoration
If you have an active subscription but Premium is not unlocked, open Premium settings and tap “Restore Purchases.” Make sure you use the same Apple ID that made the purchase.
Payment, cancellation, refunds, and subscription management are handled through the App Store. Flighter does not receive or store payment card details.
Data deletion
You can clear flight history in the app settings. If iCloud sync is enabled, deletion may sync across your devices. Contact Support if you need help.